Our Customer Promise

We Promise To Deliver

  • Enabling Fastest Time to Hire
  • Best Applicant Experience
  • Largest Global Capabilities
  • Leading Technology and Analytics

Enabling Fastest Time to Hire

  • 7‐10 days turnaround time
  • Six Sigma plus strategic process automation for operational excellence
  • Fast fill in of missing information

Best Applicant Experience

WeChat Candidate Information Collection System

  • Designed for ease of use and speed of completing applications
  • Candidates are able to update their information "on‐the‐go"
  • Reduces intrusive touch points with candidates
  • Quick access to candidate support via WeChat

Largest Global Capabilities

  • Seamless support through integrated global, national and local account management and customer care
  • International businesses supported by First Advantage subject matter experts, not subcontractors
  • Built-in global compliance combined with personal local expertise

Leading Technology & Analytics

  • Enterprise Advantage is the most comprehensive, integrated platform in the screening industry
  • Insight Advantage offers multi-layered analytics and drives meaningful insights
  • Rich, robust APIs support fast, easy data access

Our Vision Statement

Deliver innovative solutions and insights that help our clients manage risk and hire the best talent.